Quote:
Originally Posted by Simon Bentley
But we categorically do not work for individuals - that has always been the case and is declared to our insurers as such.
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My apologies for being unclear! I was meaning that in practical terms it is the people who are stuck we are helping but arranged and on behalf of whichever of the other three requested assistance and it is the latter whom we act on behalf of and therefore need the formal agreement with, not each individual. The issue is whether we are being taken advantage of when the organising party should have known better.
